Terms of Service
Please read these terms carefully before using our services.
Last updated: November 6, 2025
1. Acceptance of Terms
By accessing and using Hiel Tech services ("Services"), including our website, HielLinks profile service, Social Media Planner, and development services, you accept and agree to be bound by the terms and provision of this agreement.
Important: If you do not agree to these terms, please do not use our services.
2. Services Description
HielLinks
- • Personal and business profile pages
- • Social media link aggregation
- • Custom branding and themes
- • Analytics and insights
Social Media Planner
- • Content scheduling and planning
- • Multi-platform posting
- • Analytics and reporting
- • Team collaboration tools
Development Services
- • Custom software development
- • Website development and design
- • Application maintenance
- • Technical consulting
Support Services
- • Technical support and assistance
- • Documentation and training
- • System maintenance
- • Emergency support
3. User Accounts and Registration
Account Requirements
- You must provide accurate and complete information
- You must be at least 13 years old to create an account
- You are responsible for maintaining account security
- One person may not maintain multiple accounts
Account Security
- Keep your password confidential and secure
- Notify us immediately of any unauthorized access
- You are responsible for all activities under your account
- Use two-factor authentication when available
4. Acceptable Use Policy
Prohibited Activities
- ✗ Posting illegal or harmful content
- ✗ Harassment or bullying
- ✗ Spam or unsolicited communications
- ✗ Copyright or trademark infringement
- ✗ Attempting to hack or breach security
- ✗ Distributing malware or viruses
- ✗ Impersonating others
- ✗ Commercial use without permission
Encouraged Practices
- ✓ Respectful communication
- ✓ Authentic content creation
- ✓ Proper attribution of sources
- ✓ Following community guidelines
- ✓ Reporting inappropriate content
- ✓ Protecting personal information
- ✓ Using services as intended
- ✓ Providing constructive feedback
5. Content and Intellectual Property
Your Content
- You retain ownership of content you create and upload
- You grant us a license to use your content to provide our services
- You are responsible for ensuring you have rights to any content you upload
- We may remove content that violates these terms
Our Content
- Our platform, software, and original content are protected by copyright
- You may not copy, modify, or distribute our proprietary content
- Our trademarks and logos may not be used without permission
- Any feedback you provide may be used to improve our services
6. Payment and Billing (Premium Services)
Payment Terms
- • Payment is due upon completion of development services
- • Premium features are billed monthly or annually in advance
- • All fees are non-refundable unless otherwise specified
- • Prices may change with 30 days notice for new billing cycles
- • Late payments may result in service suspension
7. Service Availability and Limitations
We strive to provide reliable services, but cannot guarantee 100% uptime. Services may be temporarily unavailable due to:
- Scheduled maintenance
- Technical difficulties
- Third-party service outages
- Force majeure events
- Security incidents
- Infrastructure updates
8. Limitation of Liability
DISCLAIMER: Our services are provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service in question.
9. Termination
Account Termination
- You may terminate your account at any time through your account settings
- We may suspend or terminate accounts that violate these terms
- Upon termination, your access to services will cease immediately
- We may retain some information as required by law or for legitimate business purposes
Data Export
Before terminating your account, you may export your data using our data export tools. We are not responsible for data loss after account termination.
10. Changes to Terms
We may update these terms from time to time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
General Inquiries
legal@hieltech.com
support@hieltech.com
Business Address
Hiel Tech LLC
Jurisdiction: [Your Jurisdiction]
These terms are effective as of November 6, 2025 and apply to all users of Hiel Tech services.